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Extra Patrol | Complaints | FAQ | Animal Control FAQ'sQ: My neighbors and I are interested in forming a Neighborhood Crime Watch program. Where can I get more information? A: You need to contact the:
Q: I've lost my power – who should I call? A: You need to contact your Electric Service provider. Q: What can be done about traffic issues in my neighborhood? Such as speeding vehicles, unsafe driving, and so on? A: You need to contact the Police Department at 903-785-1744 Q: I've been locked out of my vehicle. Can the police department assist me? A: The police department does not provide vehicle unlock services. You would need to contact a locksmith or a tow-truck company. Q: If I need to be fingerprinted, or if I wish to have my child fingerprinted, whom should I speak with? A: You need to contact the:
Q: When is it appropriate to call 9-1-1?
A: If you receive a ticket you need to contact:
Q: I would like to contact the officer handling my case. What is the best way to do this? A: If you know the officer’s name, call the Police Department at 903-785-1744 and ask for the officer. If he is not available you will get his voice mail. Leave a message and he will call you back as soon as possible. If you do not know the name of the officer then contact the Police Dept. They will be glad to take your information and look up the officer that is assigned to the case and have them call you.
A: Come into Reno PD and complete an Open Records Request and the report will be pulled as soon as possible. If it has not been entered into the computer there may be a slight delay before it is available. You will be contacted to return and pick up the requested information. REMEMBER if it is an open case the information that will be released will be limited. Q. We are new residents in the City of Reno, have small children and want to know how to get information on Registered Sex Offenders currently in The City? A. The amount of Registered Sex Offenders in the City of Reno will change periodically. The individuals who are Registered Sex Offenders have a requirement imposed by the State of Texas to register with the Law Enforcement Agency of the area where they intend to reside, within 7 days of residency. The Law Enforcement Agency ( which in your case is the Reno Police Department ), will then have documents filled out and a picture taken of the Offender. Once all the registration is completed, the paperwork is forwarded to the Texas Department of Public Safety, who then posts the data on their State Wide Web Site ( www.txdps.state.tx.us ). The Reno Police Dept will then send letters to all local School Districts in and surrounding the City of Reno, as well as any Private Schools either in our city or on our boundaries. This information is usually passed on to the parents of the children who attend the schools by the School Administrator. Q. How do we, as citizens know if the Registered Sex Offender is still living in the City? A. This is also on the D.P.S. Web-Site. Registered Sex Offenders, as part of their parole requirement Must Register with the Local Law Enforcement Agency wherever they live. If they move out of the City and into the County, then they would register with the County Sheriff’s Dept. Q. How long do they have to be Registered? A. It varies, depending on what the conviction was
for. If probation was given, they have to register right away for at
least 10 years, sometimes more. If you have other concerns, contact the Police Department at 903-785-1744 |
